1. The service
Salesman Tracker provides field-sales CRM tools — lead management, GPS-verified visit logging, routes, orders, payments and commission tracking — as a monthly or yearly subscription. The workspace belongs to the subscribing company (the tenant); all user accounts inside it are created and controlled by the workspace owner.
2. Accounts & seats
Billing is per active seat per month. The owner creates, resets and deactivates accounts; a new seat is charged pro-rated from creation and a deactivated seat stops billing at the next cycle. Credentials are personal and must not be shared.
3. Acceptable use
No unlawful use, no scraping, reselling or benchmarking of the service, no uploading content you have no right to use. Location tracking of employees must comply with local employment law — obtaining consent is the tenant's responsibility.
4. Payments & renewal
Subscriptions renew automatically and are charged through the payment gateway assigned to your country. Failed payments trigger a 7-day grace period with reminders; after that the workspace becomes read-only until payment succeeds. Prices may change with 30 days' notice.
5. Data & privacy
Your business data remains yours. We process it only to provide the service, as described in the Privacy Policy. On cancellation, data stays exportable for 30 days and is then permanently deleted.
6. Availability & liability
We target 99.9% uptime with maintenance windows announced in advance. The service is provided as-is; our aggregate liability is capped at the fees you paid in the preceding 3 months. We are not a party to transactions between you and your customers.
7. Termination
You may cancel anytime from Settings → Billing. We may suspend workspaces that breach these terms after notice. Sections on liability, data and governing law survive termination. Governing law: India; courts of Pune, Maharashtra.